Reception

Fourways Veterinary Hospital – Bespoke Reception Course

Receptionists are the first point of contact in a veterinary practice, making their communication skills essential for building trust, managing client expectations, and ensuring smooth information flow. Your ability to communicate effectively not only enhances client satisfaction but also contributes to the overall professionalism and efficiency of the practice. The aim of this course is […]

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Reception Masterclass

Overview: As veterinary receptionists you are the first point of contact for our clients and your competency is a direct reflection of the practice. Veterinary practices deal with a wide array of medical and surgical conditions and reception is key in helping coordinate communication between the pet owner and the rest of the veterinary team.

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